Use Cases
Crisis Communication Skills Have Never Been More Vital

In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.

Brand & Reputation Management Crisis Communications

TED Talks
What would it take for you to Change your Mind?

Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.

Communication Preventing Harassment

TED Talks
The Rhythm of Communication

In this TED talk, Uri Hasson(Princeton Neuroscience Institute) pulls back the curtain on what happens in the brain of a person telling a story and in the brain of a person listening to the same story. He and his team have used fMRI to measure what happens when a person tells a story and what happens when a person listens to that same story.

Cognition Communication Pursuing Mastery

Use Cases
Sharpen Communication Skills for the Best Customer Experience

Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.

Communication Skills Customer Experience Customer Service

Use Cases
Preventing Harassment — Go Beyond One-Time Trainings

Old-school harassment trainings don’t work. To be effective, trainings have to address changes at the behavioral level.

Preventing Harassment

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