Fluency Group has created an eBook that gives an overview of recent changes in EEOC guidelines and what they mean for your company. Learn about what doesn’t work to decrease harassment, and how Fluency Speak supports methods that are proven effective.
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In today’s world, brand crisis can emerge without warning. It’s critical that employees feel prepared to take on sensitive communication challenges.
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
